To view replies for both text and email click on the Outreach page from the sidebar on the left.

From the outreach page you will click on the Replies tab at the top of the page.

This will show you a list of all the replies you have received from any texts or emails that have been sent out. Under the Type heading it will show an icon for either text or email. This means that they were replying to either a text or an email that was sent out. You can also find out the exact text or email they are replying to by looking at the Message Title column.

To reply back to a message click on the Reply button for that person. This will load a message thread containing the message history with that person. To reply back type a message in the text box then click the Send Message button.

To read all message including the ones you have replied to you can toggle the Show Read slider to the right and then you will get a list of all messages that you have received. All the greyed out messages are ones you have either read or replied to already.