How do I add a user to an organization?
Click Settings from the menu
Then click on the Users tab at the top
Enter the email of the user you would like to add to your organization and click on Add
If the user is in Buzz360 already it will add them to the organization. If not you will need to enter a name, email, and password for the user and then create the account
After adding the user you will need to click on the Roles dropdown and select different privileges to assign to that user
Your organization can only add 3 users. If you need more than 3, send a message to the support person by clicking on the icon in the right-hand corner and send the new user's email.
Changes are not showing on my website after updating a page
After updating a page you will need to publish those changes to the live site. To publish changes do the following:
Click the Website page
Then click on the gear icon in the top right of the website preview
From the side panel click on the Publish button
Why won't my form show on the website?
This is often due to forgetting to publish the form itself. To publish do the following:
Pull up the form you are wanting to publish
Then click on the Publishing tab above the submissions
If the form is not published the Publish Form button will be red indicating that there are unpublished changes
Why is my event not showing on the events page?
This is most likely due to the event being saved as a draft. To publish an event do the following:
Click on the event you want to publish
Make sure the switch at the bottom says published and not draft
If it says draft simply click on the switch so it is red and then click on the Update button
Can't add image to page after uploading to Media
If you upload an image directly on the media page you will need to add tags to make that image visible on different sections of the website. To add tags do the following:
Click on the image that was uploaded in the media section
From the sidebar scroll down to the bottom. You will see a text box that says "Add a new tag..."
In this text box you can add a "pages" tag to add to the pages section or "outreach" to add to the outreach section
How do I change the status of an email address/phone number?
Click on the contact you would like to change the email status on
Click the icon next to Contact Information
This will load a pop-up where you can change the status of an email or phone number to No Status