ABOUT CONNECTING YOUR CONTACTS
Q. What if I don’t want to connect my contacts?
A. That is totally fine! You can still help the campaign by sharing social media posts to your social media pages.
Q. If I have not shared my contacts, can I still share a message with my friends?
A. No, you will have to go into the setting on your phone and turn on the sharing for the SwipeRed App. - You can be 9 times more effective by matching your contacts.
Q. Can the campaign see the contacts from my phone if I say "yes" to connecting my contacts?
A. No. When you elect to share your contacts with the SwipeRed app, the system only uses your contacts to match against the campaigns voter file in order to suggest the best posts and messages to share with your friends. The campaign does not have access to the contacts from your phone. Your contacts are kept private to you.
Q. Who can contact my contacts?
A. Only you can. You decide who to message, when to message them and what the message says. The campaign has no ability to directly message your contacts.
Q. If my friend responds to my message, where will the response go?
A. The response will go directly to you.. The responses will not be tracked by are not tracked by SwipeRed or the campaign.
ABOUT THE PHONES
Q. Is SwipeRed available for Apple and Android?
A. Yes. You can download from the Apple App Store and Google Play Store.
Q. What do I do if the app freezes on my phone?
A. Like with all apps, simply close the app and restart it.
Q. I have Android phone and my contacts are in Google not on my phone, what should I do?
A. Here is a link that can help you https://support.google.com/contacts/answer/2753077?co=GENIE.Platform%3DiOS&hl=en&oco=0
ABOUT THE APP
Q. On the home page, if I share the post the image goes away from the home page, why?
A. Once you share the post you likely will not what to share again. You can however, click on the campaign icon and see the post again.
Q. Can I change a post or a message before I share?
A. Yes, you are in full control!
Q. Can I see the entire post before I share?
A. Yes, before your hit the final post or share in the network you are in, you will see the entire content and can change it or stop it from being published.
Q. Why can’t I just give my contacts to the candidate and they can write them?
A. Messages coming from friends are 9 times more effective that those coming from the candidate.
Q. What is the difference between a message and a post?
A . A message is sent from you to one of your friends. A post is shared to your social media network. For more details go to Posts & Messages.